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Alternative Dispute Resolution Program
FOH Program Contact: Regina A. Bronson
Phone: 404-562-7950 X113
Email: rbronson@psc.gov

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OUTSIDE LINKS
     EEOC
Interagency Alternative Dispute Resolution Working Group
www.eeoc.gov
     AMERICAN BAR ASSOCIATION
www.abanet.org/dispute/
Federal Occupational Health (FOH) assists Federal agencies in resolving workplace disputes that potentially reduce productivity and drain resources. Alternative Dispute Resolution (ADR), an informal method of conflict resolution, utilizes proven mediation techniques to help parties reach consensus and bridge differences. Quick and convenient, ADR is a cost effective alternative to traditional formal grievance processes.

Through FOH’s ADR Program, agency managers can access a large nationwide network of qualified ADR professionals who are trained in a variety of proven conflict management techniques, such as facilitation, negotiation, mediation, and arbitration. FOH’s ADR professionals are neutral facilitators who can create a collaborative environment that provides disputing parties with an opportunity to voice concerns, reach compromise, and resolve differences.

FOH’s ADR Program typically helps agencies resolve disputes based on:

  • EEO complaints
  • Hostile environment; sexual harassment
  • Reasonable accommodation
  • Interpersonal grievances
  • Discipline
  • Work performance
  • Human relations or personnel matters
FOH’s ADR Program:
  • Provides highly trained, qualified neutral facilitators familiar with workplace disputes
  • Complies with statutory laws and administrative processes
  • Assists parties to resolve disputes in a non-adversarial manner
  • Achieves time and cost savings by providing proven tools for early resolution
  • Helps achieve unique resolutions suited to each situation
  • Gives disputing parties maximum control over outcomes
FOH’s ADR Program provides a trusted resource to help Federal agencies effectively manage tough issues. FOH helps agencies resolve complaints, and offers an alternative to the formal complaint process. Contact us today to learn more!

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