What We Do - Employee Assistance Program - Assessment, Counseling and Referrals

Employee Assistance Program

Assessment, Counseling and Referrals
Our EAP offers initial assessments, short-term counseling, referral and follow-up services for: Family/relationship issues Workplace concerns Alcohol and drug problems Personal and emotional difficulties Health and behavioral issues If an employee requires long-term treatment, the counselor will make a referral to a community resource and follow progress where appropriate. Employees can receive immediate assistance - 24 hours per day, 365 days a year via a toll-free telephone number available from anywhere in the United States. A toll-free TTY number for the hearing impaired is also available. Employees make confidential appointments with counselors who assess their needs and work with them to develop appropriate action plans. Our experienced counselors/ intake representatives will ask a few vital questions and arrange an appointment that is convenient for the employee. Joining our EAP is easy...... Because we are one government organization serving another, we can provide services through an interagency agreement, eliminating the need for formal contracting processes. This way, Federal organizations save money in contract management.