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FALL 2009
HEALTHY BODIES | SOUND MINDS | A SAFE PLACE TO WORK  

Path to Productivity
WITH TODAY'S shrinking resources, organizations are working hard to help employees improve efficiency as a way to boost productivity. But being efficient does not necessarily make one more productive. At least not according to Timothy Ferriss, author of The 4-Hour Workweek, who believes that there’s a difference between efficiency and effectiveness, and being effective is a much better professional goal – and the key to productivity. He believes that being effective is about doing the right things versus being efficient, which is getting good at performing something – whether it’s important in the long run or not. Ferriss believes that being effective means realigning tasks so you are “doing the things that get you closer to your goals,” and prioritizing the “right” tasks – those that produce the outcomes most important to your organization. How do you know which tasks are the right ones? According to Ferriss, it’s as easy as Pareto’s Law. Vilfredo Pareto was a Swiss economist who, around the turn of the nineteenth century, developed the mathematical formula that became known as Pareto’s Law, or the “80/20 Principle.” Pareto’s Law – that 80 percent of desired results come from 20 percent of the efforts expended –applies to many workplace outcomes. It can also be said that 80 percent of problems arise from 20 percent of sources. According to Ferriss, the 80/20 rule can help you eliminate inefficiency. To get started, ask yourself these questions: Which 20 percent of sources cause 80 percent of problems (and wasted efforts), and which 20 percent of sources cause 80 percent of desired outcomes? You may need to group your answers on a sheet of paper for further analysis. If you find that you are using less than 80 percent of your time on activities that relate directly to desired outcomes, you should reprioritize. Concentrating on more fruitful tasks may actually reduce work overload. If you’ve been concentrating most of your efforts on low-result/high intensity projects, you may be feeling overwhelmed and overworked but not very productive. Here are some suggestions for increasing effectiveness at your job.
  • Know your goals and make sure they are the “right” goals – meaning goals that advance organizational objectives.
  • Periodically review recurring tasks that intrude on or interrupt high-level work. If they don’t contribute to organizational goals, eliminate them – in consultation with leadership of course.
  • Don’t turn down opportunities for professional development and training. Professional education will pay off for you and the organization.
For help with organizational mission analysis, functional and task analysis, goal-setting, and management consultations contact FOH and ask for the Division of Organizational Development.