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Alternative Dispute Resolution Program

Through FOH’s ADR Program,
agency managers can access a large nationwide network of qualified ADR professionals who are trained in a variety of proven conflict management techniques, such as facilitation, negotiation, mediation, and arbitration. FOH’s ADR professionals are neutral facilitators who can create a collaborative environment that provides disputing parties with an opportunity to voice concerns, reach compromise, and resolve differences.

FOH’s ADR Program typically helps agencies resolve disputes based on:

  • EEO complaints
  • Hostile environment; sexual harassment
  • Reasonable accommodation
  • Interpersonal grievances
  • Discipline
  • Work performance
  • Human relations or personnel matters

FOH’s ADR Program:

  • Provides highly trained, qualified neutral facilitators familiar with workplace disputes
  • Complies with statutory laws and administrative processes
  • Assists parties to resolve disputes in a non-adversarial manner
  • Achieves time and cost savings by providing proven tools for early resolution
  • Helps achieve unique resolutions suited to each situation
  • Gives disputing parties maximum control over outcomes

FOH’s ADR Program provides a trusted resource to help Federal agencies effectively manage tough issues. FOH helps agencies resolve complaints, and offers an alternative to the formal complaint process. Contact us today to learn more!

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