| “Courage is resistance to fear,
mastery of fear – not absence of fear.”
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- Mark Twain
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FOH offers a wide range of programs, assistance, and training to help organizations prepare for, manage, and respond to potential threats such as incidents of violence and man-made or natural disasters.
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| Prevention of Violence in the Workplace
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FOH-ODDP-701
Overview:
Workplace violence accounts for one out of five work-related deaths in the United States. Because organizations must ensure a safe workplace, they can become accountable in instances of workplace violence. Organizations are tasked with developing violence prevention strategies that involve prevention, training, and response in order to maintain a safe work environment and reduce exposure and the costly consequences of workplace aggression. Participants receive training in the following areas:
- Definition of workplace violence
- Organizational factors and triggers that contribute to workplace violence
- Characteristics and warning signs of the potentially violent employee
- Key contents of a threat management plan
- How to develop a multi-step prevention model
Duration:
Training can be scheduled for two hours to two days depending on the needs identified by the organization.
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| Disaster Response Planning
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FOH-ODDP-703
Overview:
Whether natural or human-made, the overwhelming forces of a disaster can have far-reaching effects on individuals, workgroups and organizations, and the community as a whole. Short-term and long-term recovery often depends on the resources available. In this training participants will learn these skills:
- How to assess the impact of a disaster on individuals, organizations, and the community
- How to assess the factors associated with recovery from disaster–related trauma
- Methods to Identify at-risk groups
- How to arrange for specific interventions to match the needs of individuals including Critical Incident Stress Debriefing (CISD), defusing, and psycho-educational interventions
- How to develop an organizational disaster response plan
Duration:
The training lasts one to two days, depending on group size and the amount of assessment desired.
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| Terrorism and Bioterrorism Workshop
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FOH-ODDP-704
Overview:
Employees need to be prepared to respond in the event of terrorist acts and recognize the signs of biological terrorism. This comprehensive workshop provides guidelines for dealing with and being alert to actual or suspected terrorist incidents. Topics include:
- Pre-incident planning
- Initial response to actual or suspected terrorist incidents
- Basic elements of a disaster plan
- Site management and control
- Facts about the signs and symptoms of biological terrorism
- Bomb threats and physical security planning
- Information centers and hotlines for emergency response
- Managing after an incident
Duration:
Training sessions can be scheduled for either one or two days.
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| Dealing with Bomb Threats
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FOH-ODDP-707
Overview:
Bomb threats are both disruptive and terrifying. Personnel should be prepared to handle these situations effectively. This training helps managers develop a bomb incident plan. Agencies that are well prepared can take charge of the situation and provide the safest possible work environment.
Duration:
This briefing is scheduled for two hours.
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| Supervising Employees with Safety Concerns
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FOH-ODDP-708
Overview:
Today, managers and employees are faced with a variety of concerns related to terrorism and bioterrorism. It is crucial for supervisors to know how to respond to employee concerns while maintaining the effectiveness of their work group and agency. Our consultants can provide briefings that offer practical information in a limited timeframe. Topics include, but are not limited to the following:
- Dealing with concerns and providing facts about chemical and biological threats
- Responding to and coping with telephone threats
- Suspect letters and package indicators
- Tips for coping with extreme stress
- Where to find general information about terrorism and bioterrorism
Duration:
This briefing is scheduled for two hours.
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| Management Consultation
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FOH-ODDP-709
Overview:
Sometimes managers can benefit from professional advice regarding particular workplace wellness issues — from dealing with job stress to concerns about a difficult employee. Our experts will meet with agency managers to discuss the issues they are facing. We can help supervisors create plans for dealing with a difficult situation or suggest ways to alleviate a particular problem. We have the flexibility to meet for a single consultation or if needed, to have multiple consultations over time until the issue has been resolved satisfactorily.
Duration:
The time required for management consultation varies. A one-hour management consultation may be sufficient to develop recommendations to address a specific problem. However, follow-up meetings may be necessary to deal with more complex issues.
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